How long have you been in business?
WebExpress was established in May of 1999 by a Silicon Valley entrepreneur.
Are you a local or national company?
WebExpress is based in Denver, Colorado and is owned and operated
by Planet
Media, Inc. Our clients are as diverse as our projects
and span across the country from San Francisco to New York
to Tampa. Some clients prefer to meet face-to-face however,
we also work with many clients virtually (all telephone and
digital communications). We are available to travel when the
project requires.
What are your core competencies?
WebExpress is a full-service, creative media and innovative
design studio providing web site design, web development,
custom programming, e-commerce, e-marketing, and corporate
identity services.
Where can I preview samples of your previous
work?
You can view many of our projects through our online portfolio.
For what industries have you created
web solutions?
WebExpress does not specialize by industry. Our team produces
web sites for companies spanning many industries, including
retail, wholesale, communications, chemical, financial, entertainment,
design and travel. Many of our clients are business-to-business
(B2B) services or products providers. We also have several
business-to-consumer (B2C) and clients.
Do you follow a formal design process
for projects?
Yes. Our process has evolved over the years with our diverse
clients and web development projects. Each project at its
inception has phases, deliverables, tasks and timelines defined.
Each phase works to refine a deliverable that will be presented
to the client for approval before commencement of the next
project phase.
What is the client role in the development
process?
We take pride in developing websites with, not for, our
clients. Clients are consulted and advised at every stage
of the web designed process. Some clients prefer heavy, daily
involvement in particular aspects of project development,
others prefer to let us handle everything. Your input to the
project will be defined at the beginning of the project based
on your particular project preferences.
How long will it take to develop my website?
Website development depends on many site variables and
the type of site required. We typically recommend allowing
6-8 weeks for standard custom site. Advanced sites, particularly
those with extensive programming, ecommerce and database development
can take 4 months or more. If you need a custom site up and
running quickly, we offer express development services for
an additional fee.
Will I be required to provide site content
and materials based a schedule?
Yes. In order for us to meet the designated project completion
date, we will need all site text content and photographic
materials you are providing for the site by a predetermined
date.
Will I have a single point-of-contact
at WebExpress?
Yes. You will be assigned a dedicated account manager
who will assist you with every step of the project.
Do you provide hosting?
Yes. We only offer hosting to our web design and development
clients.
Do I have to host with you?
No. Typically, we recommend that our clients host with
us because we have standardized our servers to handle all
of the services that may be needed for the project development.
Many of our clients do host with us and some choose to keep
their existing hosting companies. We will work with you on
any scenario.
